🚚 Delivery & Return Policy

At IslamicMarketBD.com, we are committed to delivering your desired halal products quickly, securely, and with complete peace of mind.

🏠 Home Delivery (24–48 Hours)

We offer fast home delivery anywhere in Bangladesh within 24 to 48 hours, powered by our trusted partner SteadFast Courier Ltd.

• Cash on Delivery (COD) available for all home delivery orders.

• Simply place your order and pay only when it arrives at your doorstep.

📦 Courier Service Pickup

Prefer to pick up from a courier point? We’ve got you covered!
You can choose to collect your order from:

• Sundarban Courier Service

• Janani Courier Service

• Or any other supported courier across Bangladesh

🧾 You only pay after collecting the parcel from the courier office. Hassle-free and secure!

🔁 Return Policy

• If you're not satisfied with the product at the time of delivery, you can refuse to accept it.

• Returns are accepted on-the-spot through the delivery person—no extra steps required.

• For courier pickup orders, if the product is wrong or defective, simply do not collect it or return it immediately via the courier representative.

✅ Note:
We encourage customers to check their product at the time of delivery. For any issues, contact our support team right away for a smooth return or exchange.

The product is not accepted back if at least one of the components is missing:

• fully equipped equipment;
• a receipt or, Invoice proving the fact of purchase in the Islamic Market BD.com online store;
• warranty card;
• an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation